Empowering Community and Excellence

ETCU's dedication to the well-being of its members is reflected in its growing list of accomplishments:

• AWARD-WINNING FINANCIAL INSTITUTION - The D Magazine Best Agency Award for Branch Banking

• TOP CREDIT UNION IN TEXAS -Both of ETCU's 2020 award recognitions lead to achievements cutting across several areas of commitment and growth.

• EXCELLENT Member Service -Community recognition has encouraged East Texas Credit Union's high level of service quality through member fulfilment surveys, clearly showing appreciation for attention to financial relationships

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Discover the Convenience of East Texas Credit Union's Local Branches: Your Premier Financial Partner

In rural East Texas, having a trustworthy financial institution is a necessity for everyday financial needs. East Texas Credit Union (ETCU) has been providing excellent service to its members for over six decades, with a network of local branches offering a variety of financial services. By focusing on community involvement and member satisfaction, ETCU has established itself as the go-to financial partner for families, students, professionals, and small business owners in the region. From loan options and deposit accounts to financial counseling and business banking solutions, ETCU's local branches provide personalized support dedicated to helping individuals thrive in the communities they serve.

A History of Community Support

ETCU was formed in 1952 by a group of 15 postal employees who sought to create an alternative to traditional banks. This vision of a not-for-profit cooperative has grown into a thriving financial institution with 12 branches strategically located across East Texas. The credit union's mission of "people helping people" is a guiding principle that bolsters relationships with members, promotes community involvement, and fosters economic growth.

Karen Brown, ETCU's Chief Community Officer, shared, "At ETCU, we believe in giving back to the communities we serve, just as our members have given us their trust. Our employees volunteer countless hours to make a difference in the lives of our members and the people of East Texas."

The local branches facilitate a range of community-focused services, including youth education programs, which provide essential financial literacy and life skills for students. ETCU's youth programs are designed to promote good financial habits, self-sufficiency, and community engagement. In addition, the credit union partners with local schools and community organizations to provide scholarship opportunities for students pursuing further education. This multifaceted approach supports a strong local economy by fostering the next generation of ethical leaders and entrepreneurs.

- Banking Services for Every Need

ETCU's local branches cater to diverse member needs through a comprehensive range of financial services, all governed by a not-for-profit structure. Here are some of the services they offer:

* Checking and Savings Accounts: Low fees, high-yield rates, and flexible account options make ETCU a popular choice for everyday banking.

* Loans and Credit Cards: ETCU offers competitive loan rates, easy credit card applications, and genuine assistance with loan decisions.

* Business Services: Tailored service, cash flow management tools, and compliant documentation guarantee an intuitive banking experience for small business owners.

* Insurance and Investments: Secure deposits, growth-oriented strategies, and informed financial guidance ensure members receive maximum return on their hard-earned investments.

"Painless credit analysis and advice from ETCU helped me secure a reasonable loan," said member Ryan Lewis, reflecting on his banking experience. "Their understanding attitude is refreshing, especially when dealing with outstanding debts."

Empowering Community and Excellence

ETCU's dedication to the well-being of its members is reflected in its growing list of accomplishments:

* **AWARD-WINNING FINANCIAL INSTITUTION** - ETCU received the D Magazine Best Agency Award for Branch Banking.

* **TOP CREDIT UNION IN TEXAS** - In 2020, ETCU received recognitions for its achievements in various areas of commitment and growth.

* **EXCELLENT Member Service** - ETCU excelled in member satisfaction surveys, indicating a high level of service quality through expressing thanks and appreciation for prioritization of member success.

Brown sums up the institution's successes by saying that, "At ETCU, we believe in integrated improvement, enc result strong give." Brown said. 49

ETCU's focus on the long-term well-being of its members has earned the respect of local and state-level organizations, ultimately reinforcing its standing as a trustworthy partner in financial planning and well-being, facilitating elder unmatched support for the citizens of this heartland state for over 70 years.